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Frequently Asked Questions

Our frequently asked questions section is designed to support you in finding the information you need about our products and their use within hazardous areas. If you require any further information or support please contact our Customer Support team.

ATEX/IECEx Certification

What is EXIS?

ECIS is CorDEX’s new Intrinsically Safe battery pack providing Zone 1 Hot Swap technology. The smart EXIS power packs have on-board energy level indication, along with a Bluetooth enabled battery diagnostic station providing you with data relating to your battery health, charge state and much more all via a dedicated PC application.

What is Zone 1 Hot Swappable?

Using the interchangeable, smart battery pack, GENESIS can remain in the hazardous location as long as you require, providing 400 lumens of light for a virtually indefinite period. There is no need to return to the safe area to charge a battery or replace for a new one, with GENESIS Zone 1 Hot Swap technology, you can replace the battery right there, in the hazardous area, as soon as you need to saving you time and money whilst keeping you safe. ATEX and IECEx certified, GENESIS lighting products are rigorously tested to ensure maximum reliability.

What is the CorDEX Energy Optimisation Pack (EOP)

The CorDEX Energy Optimisation Pack (EOP) upgrade is proprietary circuitry and software developed by CorDEX which dynamically adjusts the power provided from the battery pack to the instantaneous power required by the camera resulting in significantly extended camera runtime of up to 3 hours continuous, extended battery life and increase shots per charge.

The EOP upgrade is retro-fittable to ToughPIX II “2nd Flight” cameras.

How long is the warranty on your IR windows?

The IW Series Intelligent IR Windows are guaranteed against any manufacturing defects and for the life of the panel in which they are fitted, they are not guaranteed against damage or misuse.

Who can install and service an IR window?

The IW Series Intelligent IR Window must be installed and serviced only by qualified electrical personnel, in accordance with local safety codes and legislation

What effect do the windows have on the thermal image?

When taking a thermal image, the IR Windows will always absorb some of the infrared radiation emitted by your source. This is where the transmission correction is vital. Using the RoutePLANNIR™, CorDEX CONNECT™ or the IW Series Installation App (for iPhone) you can obtain your correction data quickly and easily whilst on site.

Can your IW Series Windows be used with any IR camera?

YES. The IW Series Windows are designed to be used with ALL IR CAMERA’S. The only consideration is what operating environments and equipment should be used when making your inspections.

Is Your IR window more accurate than the competitions?

The IW Series Intelligent IR Window on its own is not more accurate than any competitor Window. The introduction of the transmission correction data given in RoutePLANNIR™ and on the IW Series Installation App on each individual IW Series Windows allows the user to gain the exact correction data for that window and in turn giving you the user a more accurate reading.

Why is the actual transmission rate so important?

All Infrared windows transmit infrared energy at varying levels, this is known as the transmission rate. The IR Window transmission determines the amount of infrared energy the thermal imager receives and correspondingly, the temperature the camera displays to the thermographer. To be able to calculate the temperature of a component behind an IR Window there are a number of variables for the operator and camera to consider which include:

  • IR Window Transmission
  • Target Emissivity
  • Ambient/Background temperatures
  • Distance

With all of these variables and measurements taken into consideration the camera will use this data to calculate a temperature using a sophisticated algorithm. Without all of these variables it is difficult to get an accurate temperature reading from your target located inside the panel.
The IW Series Intelligent IR Windows are all individually transmission checked across the general operating range for an electrical pdm inspector (+35C – +165C). The broad calibration routine enables the IW Series IR Windows to access specific calibration maps which take into account the spectral nature of a typical IR Window transmitter.

No other IR Window manufacturer provides this level of accuracy to thermographers. For more information on IR Window transmission go to our Learning Lab section and select the “Understanding Transmission” Lab.

Is the IW Series Intelligent IR Window flame proof?

NO. Flameproof is a term used when designing hazardous area equipment. The materials used in the construction of the IW Series IR Windows are all flame retardant and certified by Underwritiers Laboratories (UL) to UL94.

Is it important to have a high transmission rate?

It is imperative to understand your IR transmission rates and wavelengths that your IR window works in. The transmission of your IR window is needed to accurately calculate your temperature correction. The IW Series Intelligent IR Windows are all individually tested in a transmission correction chamber to calculate their individual transmission rates. Using RoutePLANNIR™ or the IW Series Installation App it is possible to get these readings on site.

What are the thicknesses of your lens materials?

Our standard crystal thicknesses are:

IW3000 – 2mm (0.08in)
IW4000 – 4mm (0.16in)

Is it important to have a material that provides me with a visual image as well an infra red Image?

The IW Series Intelligent IR Windows are transparent allowing for visual images. Some may argue that you don’t need to see visually however being able to see visually gives you a clear indication of what you are looking at inside the panel. IR Images aren’t always clear and in focus.

Are the IR Windows lenses water soluble?

The crystal lens material is not water soluble.

However, the IW Series has a HydroGARD protective coating to help protect them from all elements. The IW Series Windows all have an IP65 rating.

How do I manually enter material velocity data?

  1. Ensure your UT5000 is powered on.
  2. Press the setup key [SETUP]
  3. Highlight ‘material velocity’ from the list using arrow keys,then press select key [SEL]
  4. Highlight ‘material user defined’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘UD material text’ from the list using arrow keys,then press select key [SEL]
  6. Enter required material name using arrow keys, pressing select key [SEL] after each digit.
  7. When required name is entered scroll to ‘accept’ and press select key [SEL]
  8. Highlight ‘UD material velocity’ from the list using arrow keys, then press select key [SEL]
  9. Enter required material velocity using arrow keys, pressing select key [SEL] after each digit.
  10. When required velocity is entered scroll to ‘accept’ and press select key [SEL]
  11. Press escape key [ESC] to return to front screen.

How do I calibrate my UT5000 after detaching/re-attaching the probe?

  1. Ensure your probe lead is connected to your UT5000.
  2. Power on your UT5000.
  3. Press the setup key [SETUP]
  4. Highlight ‘transducer setup’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘probe zero built in’ from the list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to calibration disc situated on front face of UT5000.
  7. Place probe firmly against calibration disc.
  8. Press select [SEL]

How do I change the alias name for a particular RFID tag?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN]
  4. Press setup key [SETUP]
  5. Highlight ‘tag setup’ from the list using arrow
  6. keys, then press select key [SEL]
  7. Highlight ‘edit tag alias’ from the list using
  8. arrow keys, then press select key [SEL]
  9. Highlight ‘del’ from the list using arrow keys, then press select key [SEL] until previous alias is removed. Enter required tag alias using arrow keys, pressing select key [SEL] after each digit.
  10. When required name is entered scroll to ‘accept’ and press select key [SEL]

How do I manually set the low alarm function for a particular location?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN].
  4. Press alarm key [ALARM].
  5. Highlight ‘set low alarm’ from list using arrow keys, then press select key [SEL].
  6. Enter required minimum material thickness using arrows, pressing select key [SEL] after each digit.
  7. When required thickness is entered scroll to ‘accept’ and press select key [SEL].
  8. Press escape key [ESC] to return to front screen.

How do you take a simple material thickness measurement with the UT5000?

  1. Ensure your UT5000 is powered on.
  2. Press velocity key [VEL]
  3. Using arrow keys select required material velocity from the pre-loaded list [SEL]
  4. Press Frequency key [FREQ]
  5. Highlight ‘single shot’ from list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to material surface.
  7. Place probe against material surface.
  8. Press measure [MEAS]
  9. To save measurement for later use press save key [SAVE]

What is the range of the RFID Scanner on the TC7000 and TC7150?

The range of the RFID scanner on TC7000 and TC7150 is limited to approximately 50mm (2”) although this does also depend somewhat on the tag.

Can we replace the battery in the hazardous area?

The ultra longlife lithium battery pack used in the TC Series infrared cameras is capable of powering the camera continuously for upto 8 hours, should a battery change be required then this must be performed in a non-hazardous location.

Will the TC7000 work only with your SMART IR Windows?

Both the TC7150 and TC7000 will “see” through any IR Window compatible with Longwave infrared imagers. The additional features associated with CorDEX CONNECT and CorDEX SMART IR Windows are an added benefit of using instruments designed as a complimenting system.

You say that TC7150 is compatible with the IW Series SMART IR Windows, what does this mean?

Both TC7000 and TC7150 have onboard 13.5Mhz RFID scanners which means that they can communicate directly with the IW Series SMART IR Windows. The SMART IR Window wirelessly responds with a unique ID code embedded in a chip within the IR Window which enables the camera to download transmission specific data for that IR Window type from the CorDEX Servers.

Once the camera has this data, it automatically tags images taken via the IR Window for later seamless correlation via CorDEX CONNECT database software. The camera also automatically enables complex on-board correction algorithms to remove the error caused by the IR Window itself.

The result, accurate measurements with no more pen and paper attempts at correlating hundreds of IR Window images with the correct location. The combination of TC7000, IW Series SMART IR Windows and CorDEX CONNECT database package takes the load and provides accurate results, every time.

What areas can I enter with an intrinsically safe instrument?

Hazardous areas must be defined by the employer into designated zones and instruments must be certified for those zones. The type of hazardous atmosphere (gas, dust, mining) must be specified and the auto ignition temperature of that zone must be identified with instruments selected that are rated safe for thier temperature.

What else does IECEx Certification Offer?

An instrument complying with ATEX/IECEx will have been rigorously tested not only to ensure it will not generate a spark but also that it is robust enough to maintain that integrity when impacted or subjected to extremes of temperature. An ATEX/IECEx certified instrument will of necessity be much tougher than an equivalent safe area product even if for example the IP rating is similar.

What does Intrinsically Safe Mean?

An intrinsically safe instrument has been designed from the ground up to use low voltage and current together with detailed electronic and mechanical design to elimate any possibility of generating an ignotino source in a hazardous (explosive) area. The instrument must be approved by a notified body to international standards such as ATEX and IECEx. The IEC standard that TC7000 compiles with is IEC EN 60079 -11.

Certification

What is EXIS?

ECIS is CorDEX’s new Intrinsically Safe battery pack providing Zone 1 Hot Swap technology. The smart EXIS power packs have on-board energy level indication, along with a Bluetooth enabled battery diagnostic station providing you with data relating to your battery health, charge state and much more all via a dedicated PC application.

What is Zone 1 Hot Swappable?

Using the interchangeable, smart battery pack, GENESIS can remain in the hazardous location as long as you require, providing 400 lumens of light for a virtually indefinite period. There is no need to return to the safe area to charge a battery or replace for a new one, with GENESIS Zone 1 Hot Swap technology, you can replace the battery right there, in the hazardous area, as soon as you need to saving you time and money whilst keeping you safe. ATEX and IECEx certified, GENESIS lighting products are rigorously tested to ensure maximum reliability.

What is the CorDEX Energy Optimisation Pack (EOP)

The CorDEX Energy Optimisation Pack (EOP) upgrade is proprietary circuitry and software developed by CorDEX which dynamically adjusts the power provided from the battery pack to the instantaneous power required by the camera resulting in significantly extended camera runtime of up to 3 hours continuous, extended battery life and increase shots per charge.

The EOP upgrade is retro-fittable to ToughPIX II “2nd Flight” cameras.

How long is the warranty on your IR windows?

The IW Series Intelligent IR Windows are guaranteed against any manufacturing defects and for the life of the panel in which they are fitted, they are not guaranteed against damage or misuse.

Who can install and service an IR window?

The IW Series Intelligent IR Window must be installed and serviced only by qualified electrical personnel, in accordance with local safety codes and legislation

What effect do the windows have on the thermal image?

When taking a thermal image, the IR Windows will always absorb some of the infrared radiation emitted by your source. This is where the transmission correction is vital. Using the RoutePLANNIR™, CorDEX CONNECT™ or the IW Series Installation App (for iPhone) you can obtain your correction data quickly and easily whilst on site.

Can your IW Series Windows be used with any IR camera?

YES. The IW Series Windows are designed to be used with ALL IR CAMERA’S. The only consideration is what operating environments and equipment should be used when making your inspections.

Is Your IR window more accurate than the competitions?

The IW Series Intelligent IR Window on its own is not more accurate than any competitor Window. The introduction of the transmission correction data given in RoutePLANNIR™ and on the IW Series Installation App on each individual IW Series Windows allows the user to gain the exact correction data for that window and in turn giving you the user a more accurate reading.

Why is the actual transmission rate so important?

All Infrared windows transmit infrared energy at varying levels, this is known as the transmission rate. The IR Window transmission determines the amount of infrared energy the thermal imager receives and correspondingly, the temperature the camera displays to the thermographer. To be able to calculate the temperature of a component behind an IR Window there are a number of variables for the operator and camera to consider which include:

  • IR Window Transmission
  • Target Emissivity
  • Ambient/Background temperatures
  • Distance

With all of these variables and measurements taken into consideration the camera will use this data to calculate a temperature using a sophisticated algorithm. Without all of these variables it is difficult to get an accurate temperature reading from your target located inside the panel.
The IW Series Intelligent IR Windows are all individually transmission checked across the general operating range for an electrical pdm inspector (+35C – +165C). The broad calibration routine enables the IW Series IR Windows to access specific calibration maps which take into account the spectral nature of a typical IR Window transmitter.

No other IR Window manufacturer provides this level of accuracy to thermographers. For more information on IR Window transmission go to our Learning Lab section and select the “Understanding Transmission” Lab.

Is the IW Series Intelligent IR Window flame proof?

NO. Flameproof is a term used when designing hazardous area equipment. The materials used in the construction of the IW Series IR Windows are all flame retardant and certified by Underwritiers Laboratories (UL) to UL94.

Is it important to have a high transmission rate?

It is imperative to understand your IR transmission rates and wavelengths that your IR window works in. The transmission of your IR window is needed to accurately calculate your temperature correction. The IW Series Intelligent IR Windows are all individually tested in a transmission correction chamber to calculate their individual transmission rates. Using RoutePLANNIR™ or the IW Series Installation App it is possible to get these readings on site.

What are the thicknesses of your lens materials?

Our standard crystal thicknesses are:

IW3000 – 2mm (0.08in)
IW4000 – 4mm (0.16in)

Is it important to have a material that provides me with a visual image as well an infra red Image?

The IW Series Intelligent IR Windows are transparent allowing for visual images. Some may argue that you don’t need to see visually however being able to see visually gives you a clear indication of what you are looking at inside the panel. IR Images aren’t always clear and in focus.

Are the IR Windows lenses water soluble?

The crystal lens material is not water soluble.

However, the IW Series has a HydroGARD protective coating to help protect them from all elements. The IW Series Windows all have an IP65 rating.

How do I manually enter material velocity data?

  1. Ensure your UT5000 is powered on.
  2. Press the setup key [SETUP]
  3. Highlight ‘material velocity’ from the list using arrow keys,then press select key [SEL]
  4. Highlight ‘material user defined’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘UD material text’ from the list using arrow keys,then press select key [SEL]
  6. Enter required material name using arrow keys, pressing select key [SEL] after each digit.
  7. When required name is entered scroll to ‘accept’ and press select key [SEL]
  8. Highlight ‘UD material velocity’ from the list using arrow keys, then press select key [SEL]
  9. Enter required material velocity using arrow keys, pressing select key [SEL] after each digit.
  10. When required velocity is entered scroll to ‘accept’ and press select key [SEL]
  11. Press escape key [ESC] to return to front screen.

How do I calibrate my UT5000 after detaching/re-attaching the probe?

  1. Ensure your probe lead is connected to your UT5000.
  2. Power on your UT5000.
  3. Press the setup key [SETUP]
  4. Highlight ‘transducer setup’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘probe zero built in’ from the list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to calibration disc situated on front face of UT5000.
  7. Place probe firmly against calibration disc.
  8. Press select [SEL]

How do I change the alias name for a particular RFID tag?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN]
  4. Press setup key [SETUP]
  5. Highlight ‘tag setup’ from the list using arrow
  6. keys, then press select key [SEL]
  7. Highlight ‘edit tag alias’ from the list using
  8. arrow keys, then press select key [SEL]
  9. Highlight ‘del’ from the list using arrow keys, then press select key [SEL] until previous alias is removed. Enter required tag alias using arrow keys, pressing select key [SEL] after each digit.
  10. When required name is entered scroll to ‘accept’ and press select key [SEL]

How do I manually set the low alarm function for a particular location?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN].
  4. Press alarm key [ALARM].
  5. Highlight ‘set low alarm’ from list using arrow keys, then press select key [SEL].
  6. Enter required minimum material thickness using arrows, pressing select key [SEL] after each digit.
  7. When required thickness is entered scroll to ‘accept’ and press select key [SEL].
  8. Press escape key [ESC] to return to front screen.

How do you take a simple material thickness measurement with the UT5000?

  1. Ensure your UT5000 is powered on.
  2. Press velocity key [VEL]
  3. Using arrow keys select required material velocity from the pre-loaded list [SEL]
  4. Press Frequency key [FREQ]
  5. Highlight ‘single shot’ from list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to material surface.
  7. Place probe against material surface.
  8. Press measure [MEAS]
  9. To save measurement for later use press save key [SAVE]

What is the range of the RFID Scanner on the TC7000 and TC7150?

The range of the RFID scanner on TC7000 and TC7150 is limited to approximately 50mm (2”) although this does also depend somewhat on the tag.

Can we replace the battery in the hazardous area?

The ultra longlife lithium battery pack used in the TC Series infrared cameras is capable of powering the camera continuously for upto 8 hours, should a battery change be required then this must be performed in a non-hazardous location.

Will the TC7000 work only with your SMART IR Windows?

Both the TC7150 and TC7000 will “see” through any IR Window compatible with Longwave infrared imagers. The additional features associated with CorDEX CONNECT and CorDEX SMART IR Windows are an added benefit of using instruments designed as a complimenting system.

You say that TC7150 is compatible with the IW Series SMART IR Windows, what does this mean?

Both TC7000 and TC7150 have onboard 13.5Mhz RFID scanners which means that they can communicate directly with the IW Series SMART IR Windows. The SMART IR Window wirelessly responds with a unique ID code embedded in a chip within the IR Window which enables the camera to download transmission specific data for that IR Window type from the CorDEX Servers.

Once the camera has this data, it automatically tags images taken via the IR Window for later seamless correlation via CorDEX CONNECT database software. The camera also automatically enables complex on-board correction algorithms to remove the error caused by the IR Window itself.

The result, accurate measurements with no more pen and paper attempts at correlating hundreds of IR Window images with the correct location. The combination of TC7000, IW Series SMART IR Windows and CorDEX CONNECT database package takes the load and provides accurate results, every time.

What areas can I enter with an intrinsically safe instrument?

Hazardous areas must be defined by the employer into designated zones and instruments must be certified for those zones. The type of hazardous atmosphere (gas, dust, mining) must be specified and the auto ignition temperature of that zone must be identified with instruments selected that are rated safe for thier temperature.

What else does IECEx Certification Offer?

An instrument complying with ATEX/IECEx will have been rigorously tested not only to ensure it will not generate a spark but also that it is robust enough to maintain that integrity when impacted or subjected to extremes of temperature. An ATEX/IECEx certified instrument will of necessity be much tougher than an equivalent safe area product even if for example the IP rating is similar.

What does Intrinsically Safe Mean?

An intrinsically safe instrument has been designed from the ground up to use low voltage and current together with detailed electronic and mechanical design to elimate any possibility of generating an ignotino source in a hazardous (explosive) area. The instrument must be approved by a notified body to international standards such as ATEX and IECEx. The IEC standard that TC7000 compiles with is IEC EN 60079 -11.

EXIS

What is EXIS?

ECIS is CorDEX’s new Intrinsically Safe battery pack providing Zone 1 Hot Swap technology. The smart EXIS power packs have on-board energy level indication, along with a Bluetooth enabled battery diagnostic station providing you with data relating to your battery health, charge state and much more all via a dedicated PC application.

What is Zone 1 Hot Swappable?

Using the interchangeable, smart battery pack, GENESIS can remain in the hazardous location as long as you require, providing 400 lumens of light for a virtually indefinite period. There is no need to return to the safe area to charge a battery or replace for a new one, with GENESIS Zone 1 Hot Swap technology, you can replace the battery right there, in the hazardous area, as soon as you need to saving you time and money whilst keeping you safe. ATEX and IECEx certified, GENESIS lighting products are rigorously tested to ensure maximum reliability.

What is the CorDEX Energy Optimisation Pack (EOP)

The CorDEX Energy Optimisation Pack (EOP) upgrade is proprietary circuitry and software developed by CorDEX which dynamically adjusts the power provided from the battery pack to the instantaneous power required by the camera resulting in significantly extended camera runtime of up to 3 hours continuous, extended battery life and increase shots per charge.

The EOP upgrade is retro-fittable to ToughPIX II “2nd Flight” cameras.

How long is the warranty on your IR windows?

The IW Series Intelligent IR Windows are guaranteed against any manufacturing defects and for the life of the panel in which they are fitted, they are not guaranteed against damage or misuse.

Who can install and service an IR window?

The IW Series Intelligent IR Window must be installed and serviced only by qualified electrical personnel, in accordance with local safety codes and legislation

What effect do the windows have on the thermal image?

When taking a thermal image, the IR Windows will always absorb some of the infrared radiation emitted by your source. This is where the transmission correction is vital. Using the RoutePLANNIR™, CorDEX CONNECT™ or the IW Series Installation App (for iPhone) you can obtain your correction data quickly and easily whilst on site.

Can your IW Series Windows be used with any IR camera?

YES. The IW Series Windows are designed to be used with ALL IR CAMERA’S. The only consideration is what operating environments and equipment should be used when making your inspections.

Is Your IR window more accurate than the competitions?

The IW Series Intelligent IR Window on its own is not more accurate than any competitor Window. The introduction of the transmission correction data given in RoutePLANNIR™ and on the IW Series Installation App on each individual IW Series Windows allows the user to gain the exact correction data for that window and in turn giving you the user a more accurate reading.

Why is the actual transmission rate so important?

All Infrared windows transmit infrared energy at varying levels, this is known as the transmission rate. The IR Window transmission determines the amount of infrared energy the thermal imager receives and correspondingly, the temperature the camera displays to the thermographer. To be able to calculate the temperature of a component behind an IR Window there are a number of variables for the operator and camera to consider which include:

  • IR Window Transmission
  • Target Emissivity
  • Ambient/Background temperatures
  • Distance

With all of these variables and measurements taken into consideration the camera will use this data to calculate a temperature using a sophisticated algorithm. Without all of these variables it is difficult to get an accurate temperature reading from your target located inside the panel.
The IW Series Intelligent IR Windows are all individually transmission checked across the general operating range for an electrical pdm inspector (+35C – +165C). The broad calibration routine enables the IW Series IR Windows to access specific calibration maps which take into account the spectral nature of a typical IR Window transmitter.

No other IR Window manufacturer provides this level of accuracy to thermographers. For more information on IR Window transmission go to our Learning Lab section and select the “Understanding Transmission” Lab.

Is the IW Series Intelligent IR Window flame proof?

NO. Flameproof is a term used when designing hazardous area equipment. The materials used in the construction of the IW Series IR Windows are all flame retardant and certified by Underwritiers Laboratories (UL) to UL94.

Is it important to have a high transmission rate?

It is imperative to understand your IR transmission rates and wavelengths that your IR window works in. The transmission of your IR window is needed to accurately calculate your temperature correction. The IW Series Intelligent IR Windows are all individually tested in a transmission correction chamber to calculate their individual transmission rates. Using RoutePLANNIR™ or the IW Series Installation App it is possible to get these readings on site.

What are the thicknesses of your lens materials?

Our standard crystal thicknesses are:

IW3000 – 2mm (0.08in)
IW4000 – 4mm (0.16in)

Is it important to have a material that provides me with a visual image as well an infra red Image?

The IW Series Intelligent IR Windows are transparent allowing for visual images. Some may argue that you don’t need to see visually however being able to see visually gives you a clear indication of what you are looking at inside the panel. IR Images aren’t always clear and in focus.

Are the IR Windows lenses water soluble?

The crystal lens material is not water soluble.

However, the IW Series has a HydroGARD protective coating to help protect them from all elements. The IW Series Windows all have an IP65 rating.

How do I manually enter material velocity data?

  1. Ensure your UT5000 is powered on.
  2. Press the setup key [SETUP]
  3. Highlight ‘material velocity’ from the list using arrow keys,then press select key [SEL]
  4. Highlight ‘material user defined’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘UD material text’ from the list using arrow keys,then press select key [SEL]
  6. Enter required material name using arrow keys, pressing select key [SEL] after each digit.
  7. When required name is entered scroll to ‘accept’ and press select key [SEL]
  8. Highlight ‘UD material velocity’ from the list using arrow keys, then press select key [SEL]
  9. Enter required material velocity using arrow keys, pressing select key [SEL] after each digit.
  10. When required velocity is entered scroll to ‘accept’ and press select key [SEL]
  11. Press escape key [ESC] to return to front screen.

How do I calibrate my UT5000 after detaching/re-attaching the probe?

  1. Ensure your probe lead is connected to your UT5000.
  2. Power on your UT5000.
  3. Press the setup key [SETUP]
  4. Highlight ‘transducer setup’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘probe zero built in’ from the list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to calibration disc situated on front face of UT5000.
  7. Place probe firmly against calibration disc.
  8. Press select [SEL]

How do I change the alias name for a particular RFID tag?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN]
  4. Press setup key [SETUP]
  5. Highlight ‘tag setup’ from the list using arrow
  6. keys, then press select key [SEL]
  7. Highlight ‘edit tag alias’ from the list using
  8. arrow keys, then press select key [SEL]
  9. Highlight ‘del’ from the list using arrow keys, then press select key [SEL] until previous alias is removed. Enter required tag alias using arrow keys, pressing select key [SEL] after each digit.
  10. When required name is entered scroll to ‘accept’ and press select key [SEL]

How do I manually set the low alarm function for a particular location?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN].
  4. Press alarm key [ALARM].
  5. Highlight ‘set low alarm’ from list using arrow keys, then press select key [SEL].
  6. Enter required minimum material thickness using arrows, pressing select key [SEL] after each digit.
  7. When required thickness is entered scroll to ‘accept’ and press select key [SEL].
  8. Press escape key [ESC] to return to front screen.

How do you take a simple material thickness measurement with the UT5000?

  1. Ensure your UT5000 is powered on.
  2. Press velocity key [VEL]
  3. Using arrow keys select required material velocity from the pre-loaded list [SEL]
  4. Press Frequency key [FREQ]
  5. Highlight ‘single shot’ from list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to material surface.
  7. Place probe against material surface.
  8. Press measure [MEAS]
  9. To save measurement for later use press save key [SAVE]

What is the range of the RFID Scanner on the TC7000 and TC7150?

The range of the RFID scanner on TC7000 and TC7150 is limited to approximately 50mm (2”) although this does also depend somewhat on the tag.

Can we replace the battery in the hazardous area?

The ultra longlife lithium battery pack used in the TC Series infrared cameras is capable of powering the camera continuously for upto 8 hours, should a battery change be required then this must be performed in a non-hazardous location.

Will the TC7000 work only with your SMART IR Windows?

Both the TC7150 and TC7000 will “see” through any IR Window compatible with Longwave infrared imagers. The additional features associated with CorDEX CONNECT and CorDEX SMART IR Windows are an added benefit of using instruments designed as a complimenting system.

You say that TC7150 is compatible with the IW Series SMART IR Windows, what does this mean?

Both TC7000 and TC7150 have onboard 13.5Mhz RFID scanners which means that they can communicate directly with the IW Series SMART IR Windows. The SMART IR Window wirelessly responds with a unique ID code embedded in a chip within the IR Window which enables the camera to download transmission specific data for that IR Window type from the CorDEX Servers.

Once the camera has this data, it automatically tags images taken via the IR Window for later seamless correlation via CorDEX CONNECT database software. The camera also automatically enables complex on-board correction algorithms to remove the error caused by the IR Window itself.

The result, accurate measurements with no more pen and paper attempts at correlating hundreds of IR Window images with the correct location. The combination of TC7000, IW Series SMART IR Windows and CorDEX CONNECT database package takes the load and provides accurate results, every time.

What areas can I enter with an intrinsically safe instrument?

Hazardous areas must be defined by the employer into designated zones and instruments must be certified for those zones. The type of hazardous atmosphere (gas, dust, mining) must be specified and the auto ignition temperature of that zone must be identified with instruments selected that are rated safe for thier temperature.

What else does IECEx Certification Offer?

An instrument complying with ATEX/IECEx will have been rigorously tested not only to ensure it will not generate a spark but also that it is robust enough to maintain that integrity when impacted or subjected to extremes of temperature. An ATEX/IECEx certified instrument will of necessity be much tougher than an equivalent safe area product even if for example the IP rating is similar.

What does Intrinsically Safe Mean?

An intrinsically safe instrument has been designed from the ground up to use low voltage and current together with detailed electronic and mechanical design to elimate any possibility of generating an ignotino source in a hazardous (explosive) area. The instrument must be approved by a notified body to international standards such as ATEX and IECEx. The IEC standard that TC7000 compiles with is IEC EN 60079 -11.

General

What is EXIS?

ECIS is CorDEX’s new Intrinsically Safe battery pack providing Zone 1 Hot Swap technology. The smart EXIS power packs have on-board energy level indication, along with a Bluetooth enabled battery diagnostic station providing you with data relating to your battery health, charge state and much more all via a dedicated PC application.

What is Zone 1 Hot Swappable?

Using the interchangeable, smart battery pack, GENESIS can remain in the hazardous location as long as you require, providing 400 lumens of light for a virtually indefinite period. There is no need to return to the safe area to charge a battery or replace for a new one, with GENESIS Zone 1 Hot Swap technology, you can replace the battery right there, in the hazardous area, as soon as you need to saving you time and money whilst keeping you safe. ATEX and IECEx certified, GENESIS lighting products are rigorously tested to ensure maximum reliability.

What is the CorDEX Energy Optimisation Pack (EOP)

The CorDEX Energy Optimisation Pack (EOP) upgrade is proprietary circuitry and software developed by CorDEX which dynamically adjusts the power provided from the battery pack to the instantaneous power required by the camera resulting in significantly extended camera runtime of up to 3 hours continuous, extended battery life and increase shots per charge.

The EOP upgrade is retro-fittable to ToughPIX II “2nd Flight” cameras.

How long is the warranty on your IR windows?

The IW Series Intelligent IR Windows are guaranteed against any manufacturing defects and for the life of the panel in which they are fitted, they are not guaranteed against damage or misuse.

Who can install and service an IR window?

The IW Series Intelligent IR Window must be installed and serviced only by qualified electrical personnel, in accordance with local safety codes and legislation

What effect do the windows have on the thermal image?

When taking a thermal image, the IR Windows will always absorb some of the infrared radiation emitted by your source. This is where the transmission correction is vital. Using the RoutePLANNIR™, CorDEX CONNECT™ or the IW Series Installation App (for iPhone) you can obtain your correction data quickly and easily whilst on site.

Can your IW Series Windows be used with any IR camera?

YES. The IW Series Windows are designed to be used with ALL IR CAMERA’S. The only consideration is what operating environments and equipment should be used when making your inspections.

Is Your IR window more accurate than the competitions?

The IW Series Intelligent IR Window on its own is not more accurate than any competitor Window. The introduction of the transmission correction data given in RoutePLANNIR™ and on the IW Series Installation App on each individual IW Series Windows allows the user to gain the exact correction data for that window and in turn giving you the user a more accurate reading.

Why is the actual transmission rate so important?

All Infrared windows transmit infrared energy at varying levels, this is known as the transmission rate. The IR Window transmission determines the amount of infrared energy the thermal imager receives and correspondingly, the temperature the camera displays to the thermographer. To be able to calculate the temperature of a component behind an IR Window there are a number of variables for the operator and camera to consider which include:

  • IR Window Transmission
  • Target Emissivity
  • Ambient/Background temperatures
  • Distance

With all of these variables and measurements taken into consideration the camera will use this data to calculate a temperature using a sophisticated algorithm. Without all of these variables it is difficult to get an accurate temperature reading from your target located inside the panel.
The IW Series Intelligent IR Windows are all individually transmission checked across the general operating range for an electrical pdm inspector (+35C – +165C). The broad calibration routine enables the IW Series IR Windows to access specific calibration maps which take into account the spectral nature of a typical IR Window transmitter.

No other IR Window manufacturer provides this level of accuracy to thermographers. For more information on IR Window transmission go to our Learning Lab section and select the “Understanding Transmission” Lab.

Is the IW Series Intelligent IR Window flame proof?

NO. Flameproof is a term used when designing hazardous area equipment. The materials used in the construction of the IW Series IR Windows are all flame retardant and certified by Underwritiers Laboratories (UL) to UL94.

Is it important to have a high transmission rate?

It is imperative to understand your IR transmission rates and wavelengths that your IR window works in. The transmission of your IR window is needed to accurately calculate your temperature correction. The IW Series Intelligent IR Windows are all individually tested in a transmission correction chamber to calculate their individual transmission rates. Using RoutePLANNIR™ or the IW Series Installation App it is possible to get these readings on site.

What are the thicknesses of your lens materials?

Our standard crystal thicknesses are:

IW3000 – 2mm (0.08in)
IW4000 – 4mm (0.16in)

Is it important to have a material that provides me with a visual image as well an infra red Image?

The IW Series Intelligent IR Windows are transparent allowing for visual images. Some may argue that you don’t need to see visually however being able to see visually gives you a clear indication of what you are looking at inside the panel. IR Images aren’t always clear and in focus.

Are the IR Windows lenses water soluble?

The crystal lens material is not water soluble.

However, the IW Series has a HydroGARD protective coating to help protect them from all elements. The IW Series Windows all have an IP65 rating.

How do I manually enter material velocity data?

  1. Ensure your UT5000 is powered on.
  2. Press the setup key [SETUP]
  3. Highlight ‘material velocity’ from the list using arrow keys,then press select key [SEL]
  4. Highlight ‘material user defined’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘UD material text’ from the list using arrow keys,then press select key [SEL]
  6. Enter required material name using arrow keys, pressing select key [SEL] after each digit.
  7. When required name is entered scroll to ‘accept’ and press select key [SEL]
  8. Highlight ‘UD material velocity’ from the list using arrow keys, then press select key [SEL]
  9. Enter required material velocity using arrow keys, pressing select key [SEL] after each digit.
  10. When required velocity is entered scroll to ‘accept’ and press select key [SEL]
  11. Press escape key [ESC] to return to front screen.

How do I calibrate my UT5000 after detaching/re-attaching the probe?

  1. Ensure your probe lead is connected to your UT5000.
  2. Power on your UT5000.
  3. Press the setup key [SETUP]
  4. Highlight ‘transducer setup’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘probe zero built in’ from the list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to calibration disc situated on front face of UT5000.
  7. Place probe firmly against calibration disc.
  8. Press select [SEL]

How do I change the alias name for a particular RFID tag?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN]
  4. Press setup key [SETUP]
  5. Highlight ‘tag setup’ from the list using arrow
  6. keys, then press select key [SEL]
  7. Highlight ‘edit tag alias’ from the list using
  8. arrow keys, then press select key [SEL]
  9. Highlight ‘del’ from the list using arrow keys, then press select key [SEL] until previous alias is removed. Enter required tag alias using arrow keys, pressing select key [SEL] after each digit.
  10. When required name is entered scroll to ‘accept’ and press select key [SEL]

How do I manually set the low alarm function for a particular location?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN].
  4. Press alarm key [ALARM].
  5. Highlight ‘set low alarm’ from list using arrow keys, then press select key [SEL].
  6. Enter required minimum material thickness using arrows, pressing select key [SEL] after each digit.
  7. When required thickness is entered scroll to ‘accept’ and press select key [SEL].
  8. Press escape key [ESC] to return to front screen.

How do you take a simple material thickness measurement with the UT5000?

  1. Ensure your UT5000 is powered on.
  2. Press velocity key [VEL]
  3. Using arrow keys select required material velocity from the pre-loaded list [SEL]
  4. Press Frequency key [FREQ]
  5. Highlight ‘single shot’ from list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to material surface.
  7. Place probe against material surface.
  8. Press measure [MEAS]
  9. To save measurement for later use press save key [SAVE]

What is the range of the RFID Scanner on the TC7000 and TC7150?

The range of the RFID scanner on TC7000 and TC7150 is limited to approximately 50mm (2”) although this does also depend somewhat on the tag.

Can we replace the battery in the hazardous area?

The ultra longlife lithium battery pack used in the TC Series infrared cameras is capable of powering the camera continuously for upto 8 hours, should a battery change be required then this must be performed in a non-hazardous location.

Will the TC7000 work only with your SMART IR Windows?

Both the TC7150 and TC7000 will “see” through any IR Window compatible with Longwave infrared imagers. The additional features associated with CorDEX CONNECT and CorDEX SMART IR Windows are an added benefit of using instruments designed as a complimenting system.

You say that TC7150 is compatible with the IW Series SMART IR Windows, what does this mean?

Both TC7000 and TC7150 have onboard 13.5Mhz RFID scanners which means that they can communicate directly with the IW Series SMART IR Windows. The SMART IR Window wirelessly responds with a unique ID code embedded in a chip within the IR Window which enables the camera to download transmission specific data for that IR Window type from the CorDEX Servers.

Once the camera has this data, it automatically tags images taken via the IR Window for later seamless correlation via CorDEX CONNECT database software. The camera also automatically enables complex on-board correction algorithms to remove the error caused by the IR Window itself.

The result, accurate measurements with no more pen and paper attempts at correlating hundreds of IR Window images with the correct location. The combination of TC7000, IW Series SMART IR Windows and CorDEX CONNECT database package takes the load and provides accurate results, every time.

What areas can I enter with an intrinsically safe instrument?

Hazardous areas must be defined by the employer into designated zones and instruments must be certified for those zones. The type of hazardous atmosphere (gas, dust, mining) must be specified and the auto ignition temperature of that zone must be identified with instruments selected that are rated safe for thier temperature.

What else does IECEx Certification Offer?

An instrument complying with ATEX/IECEx will have been rigorously tested not only to ensure it will not generate a spark but also that it is robust enough to maintain that integrity when impacted or subjected to extremes of temperature. An ATEX/IECEx certified instrument will of necessity be much tougher than an equivalent safe area product even if for example the IP rating is similar.

What does Intrinsically Safe Mean?

An intrinsically safe instrument has been designed from the ground up to use low voltage and current together with detailed electronic and mechanical design to elimate any possibility of generating an ignotino source in a hazardous (explosive) area. The instrument must be approved by a notified body to international standards such as ATEX and IECEx. The IEC standard that TC7000 compiles with is IEC EN 60079 -11.

Lighting

What is EXIS?

ECIS is CorDEX’s new Intrinsically Safe battery pack providing Zone 1 Hot Swap technology. The smart EXIS power packs have on-board energy level indication, along with a Bluetooth enabled battery diagnostic station providing you with data relating to your battery health, charge state and much more all via a dedicated PC application.

What is Zone 1 Hot Swappable?

Using the interchangeable, smart battery pack, GENESIS can remain in the hazardous location as long as you require, providing 400 lumens of light for a virtually indefinite period. There is no need to return to the safe area to charge a battery or replace for a new one, with GENESIS Zone 1 Hot Swap technology, you can replace the battery right there, in the hazardous area, as soon as you need to saving you time and money whilst keeping you safe. ATEX and IECEx certified, GENESIS lighting products are rigorously tested to ensure maximum reliability.

What is the CorDEX Energy Optimisation Pack (EOP)

The CorDEX Energy Optimisation Pack (EOP) upgrade is proprietary circuitry and software developed by CorDEX which dynamically adjusts the power provided from the battery pack to the instantaneous power required by the camera resulting in significantly extended camera runtime of up to 3 hours continuous, extended battery life and increase shots per charge.

The EOP upgrade is retro-fittable to ToughPIX II “2nd Flight” cameras.

How long is the warranty on your IR windows?

The IW Series Intelligent IR Windows are guaranteed against any manufacturing defects and for the life of the panel in which they are fitted, they are not guaranteed against damage or misuse.

Who can install and service an IR window?

The IW Series Intelligent IR Window must be installed and serviced only by qualified electrical personnel, in accordance with local safety codes and legislation

What effect do the windows have on the thermal image?

When taking a thermal image, the IR Windows will always absorb some of the infrared radiation emitted by your source. This is where the transmission correction is vital. Using the RoutePLANNIR™, CorDEX CONNECT™ or the IW Series Installation App (for iPhone) you can obtain your correction data quickly and easily whilst on site.

Can your IW Series Windows be used with any IR camera?

YES. The IW Series Windows are designed to be used with ALL IR CAMERA’S. The only consideration is what operating environments and equipment should be used when making your inspections.

Is Your IR window more accurate than the competitions?

The IW Series Intelligent IR Window on its own is not more accurate than any competitor Window. The introduction of the transmission correction data given in RoutePLANNIR™ and on the IW Series Installation App on each individual IW Series Windows allows the user to gain the exact correction data for that window and in turn giving you the user a more accurate reading.

Why is the actual transmission rate so important?

All Infrared windows transmit infrared energy at varying levels, this is known as the transmission rate. The IR Window transmission determines the amount of infrared energy the thermal imager receives and correspondingly, the temperature the camera displays to the thermographer. To be able to calculate the temperature of a component behind an IR Window there are a number of variables for the operator and camera to consider which include:

  • IR Window Transmission
  • Target Emissivity
  • Ambient/Background temperatures
  • Distance

With all of these variables and measurements taken into consideration the camera will use this data to calculate a temperature using a sophisticated algorithm. Without all of these variables it is difficult to get an accurate temperature reading from your target located inside the panel.
The IW Series Intelligent IR Windows are all individually transmission checked across the general operating range for an electrical pdm inspector (+35C – +165C). The broad calibration routine enables the IW Series IR Windows to access specific calibration maps which take into account the spectral nature of a typical IR Window transmitter.

No other IR Window manufacturer provides this level of accuracy to thermographers. For more information on IR Window transmission go to our Learning Lab section and select the “Understanding Transmission” Lab.

Is the IW Series Intelligent IR Window flame proof?

NO. Flameproof is a term used when designing hazardous area equipment. The materials used in the construction of the IW Series IR Windows are all flame retardant and certified by Underwritiers Laboratories (UL) to UL94.

Is it important to have a high transmission rate?

It is imperative to understand your IR transmission rates and wavelengths that your IR window works in. The transmission of your IR window is needed to accurately calculate your temperature correction. The IW Series Intelligent IR Windows are all individually tested in a transmission correction chamber to calculate their individual transmission rates. Using RoutePLANNIR™ or the IW Series Installation App it is possible to get these readings on site.

What are the thicknesses of your lens materials?

Our standard crystal thicknesses are:

IW3000 – 2mm (0.08in)
IW4000 – 4mm (0.16in)

Is it important to have a material that provides me with a visual image as well an infra red Image?

The IW Series Intelligent IR Windows are transparent allowing for visual images. Some may argue that you don’t need to see visually however being able to see visually gives you a clear indication of what you are looking at inside the panel. IR Images aren’t always clear and in focus.

Are the IR Windows lenses water soluble?

The crystal lens material is not water soluble.

However, the IW Series has a HydroGARD protective coating to help protect them from all elements. The IW Series Windows all have an IP65 rating.

How do I manually enter material velocity data?

  1. Ensure your UT5000 is powered on.
  2. Press the setup key [SETUP]
  3. Highlight ‘material velocity’ from the list using arrow keys,then press select key [SEL]
  4. Highlight ‘material user defined’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘UD material text’ from the list using arrow keys,then press select key [SEL]
  6. Enter required material name using arrow keys, pressing select key [SEL] after each digit.
  7. When required name is entered scroll to ‘accept’ and press select key [SEL]
  8. Highlight ‘UD material velocity’ from the list using arrow keys, then press select key [SEL]
  9. Enter required material velocity using arrow keys, pressing select key [SEL] after each digit.
  10. When required velocity is entered scroll to ‘accept’ and press select key [SEL]
  11. Press escape key [ESC] to return to front screen.

How do I calibrate my UT5000 after detaching/re-attaching the probe?

  1. Ensure your probe lead is connected to your UT5000.
  2. Power on your UT5000.
  3. Press the setup key [SETUP]
  4. Highlight ‘transducer setup’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘probe zero built in’ from the list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to calibration disc situated on front face of UT5000.
  7. Place probe firmly against calibration disc.
  8. Press select [SEL]

How do I change the alias name for a particular RFID tag?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN]
  4. Press setup key [SETUP]
  5. Highlight ‘tag setup’ from the list using arrow
  6. keys, then press select key [SEL]
  7. Highlight ‘edit tag alias’ from the list using
  8. arrow keys, then press select key [SEL]
  9. Highlight ‘del’ from the list using arrow keys, then press select key [SEL] until previous alias is removed. Enter required tag alias using arrow keys, pressing select key [SEL] after each digit.
  10. When required name is entered scroll to ‘accept’ and press select key [SEL]

How do I manually set the low alarm function for a particular location?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN].
  4. Press alarm key [ALARM].
  5. Highlight ‘set low alarm’ from list using arrow keys, then press select key [SEL].
  6. Enter required minimum material thickness using arrows, pressing select key [SEL] after each digit.
  7. When required thickness is entered scroll to ‘accept’ and press select key [SEL].
  8. Press escape key [ESC] to return to front screen.

How do you take a simple material thickness measurement with the UT5000?

  1. Ensure your UT5000 is powered on.
  2. Press velocity key [VEL]
  3. Using arrow keys select required material velocity from the pre-loaded list [SEL]
  4. Press Frequency key [FREQ]
  5. Highlight ‘single shot’ from list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to material surface.
  7. Place probe against material surface.
  8. Press measure [MEAS]
  9. To save measurement for later use press save key [SAVE]

What is the range of the RFID Scanner on the TC7000 and TC7150?

The range of the RFID scanner on TC7000 and TC7150 is limited to approximately 50mm (2”) although this does also depend somewhat on the tag.

Can we replace the battery in the hazardous area?

The ultra longlife lithium battery pack used in the TC Series infrared cameras is capable of powering the camera continuously for upto 8 hours, should a battery change be required then this must be performed in a non-hazardous location.

Will the TC7000 work only with your SMART IR Windows?

Both the TC7150 and TC7000 will “see” through any IR Window compatible with Longwave infrared imagers. The additional features associated with CorDEX CONNECT and CorDEX SMART IR Windows are an added benefit of using instruments designed as a complimenting system.

You say that TC7150 is compatible with the IW Series SMART IR Windows, what does this mean?

Both TC7000 and TC7150 have onboard 13.5Mhz RFID scanners which means that they can communicate directly with the IW Series SMART IR Windows. The SMART IR Window wirelessly responds with a unique ID code embedded in a chip within the IR Window which enables the camera to download transmission specific data for that IR Window type from the CorDEX Servers.

Once the camera has this data, it automatically tags images taken via the IR Window for later seamless correlation via CorDEX CONNECT database software. The camera also automatically enables complex on-board correction algorithms to remove the error caused by the IR Window itself.

The result, accurate measurements with no more pen and paper attempts at correlating hundreds of IR Window images with the correct location. The combination of TC7000, IW Series SMART IR Windows and CorDEX CONNECT database package takes the load and provides accurate results, every time.

What areas can I enter with an intrinsically safe instrument?

Hazardous areas must be defined by the employer into designated zones and instruments must be certified for those zones. The type of hazardous atmosphere (gas, dust, mining) must be specified and the auto ignition temperature of that zone must be identified with instruments selected that are rated safe for thier temperature.

What else does IECEx Certification Offer?

An instrument complying with ATEX/IECEx will have been rigorously tested not only to ensure it will not generate a spark but also that it is robust enough to maintain that integrity when impacted or subjected to extremes of temperature. An ATEX/IECEx certified instrument will of necessity be much tougher than an equivalent safe area product even if for example the IP rating is similar.

What does Intrinsically Safe Mean?

An intrinsically safe instrument has been designed from the ground up to use low voltage and current together with detailed electronic and mechanical design to elimate any possibility of generating an ignotino source in a hazardous (explosive) area. The instrument must be approved by a notified body to international standards such as ATEX and IECEx. The IEC standard that TC7000 compiles with is IEC EN 60079 -11.

SmartIR Windows

What is EXIS?

ECIS is CorDEX’s new Intrinsically Safe battery pack providing Zone 1 Hot Swap technology. The smart EXIS power packs have on-board energy level indication, along with a Bluetooth enabled battery diagnostic station providing you with data relating to your battery health, charge state and much more all via a dedicated PC application.

What is Zone 1 Hot Swappable?

Using the interchangeable, smart battery pack, GENESIS can remain in the hazardous location as long as you require, providing 400 lumens of light for a virtually indefinite period. There is no need to return to the safe area to charge a battery or replace for a new one, with GENESIS Zone 1 Hot Swap technology, you can replace the battery right there, in the hazardous area, as soon as you need to saving you time and money whilst keeping you safe. ATEX and IECEx certified, GENESIS lighting products are rigorously tested to ensure maximum reliability.

What is the CorDEX Energy Optimisation Pack (EOP)

The CorDEX Energy Optimisation Pack (EOP) upgrade is proprietary circuitry and software developed by CorDEX which dynamically adjusts the power provided from the battery pack to the instantaneous power required by the camera resulting in significantly extended camera runtime of up to 3 hours continuous, extended battery life and increase shots per charge.

The EOP upgrade is retro-fittable to ToughPIX II “2nd Flight” cameras.

How long is the warranty on your IR windows?

The IW Series Intelligent IR Windows are guaranteed against any manufacturing defects and for the life of the panel in which they are fitted, they are not guaranteed against damage or misuse.

Who can install and service an IR window?

The IW Series Intelligent IR Window must be installed and serviced only by qualified electrical personnel, in accordance with local safety codes and legislation

What effect do the windows have on the thermal image?

When taking a thermal image, the IR Windows will always absorb some of the infrared radiation emitted by your source. This is where the transmission correction is vital. Using the RoutePLANNIR™, CorDEX CONNECT™ or the IW Series Installation App (for iPhone) you can obtain your correction data quickly and easily whilst on site.

Can your IW Series Windows be used with any IR camera?

YES. The IW Series Windows are designed to be used with ALL IR CAMERA’S. The only consideration is what operating environments and equipment should be used when making your inspections.

Is Your IR window more accurate than the competitions?

The IW Series Intelligent IR Window on its own is not more accurate than any competitor Window. The introduction of the transmission correction data given in RoutePLANNIR™ and on the IW Series Installation App on each individual IW Series Windows allows the user to gain the exact correction data for that window and in turn giving you the user a more accurate reading.

Why is the actual transmission rate so important?

All Infrared windows transmit infrared energy at varying levels, this is known as the transmission rate. The IR Window transmission determines the amount of infrared energy the thermal imager receives and correspondingly, the temperature the camera displays to the thermographer. To be able to calculate the temperature of a component behind an IR Window there are a number of variables for the operator and camera to consider which include:

  • IR Window Transmission
  • Target Emissivity
  • Ambient/Background temperatures
  • Distance

With all of these variables and measurements taken into consideration the camera will use this data to calculate a temperature using a sophisticated algorithm. Without all of these variables it is difficult to get an accurate temperature reading from your target located inside the panel.
The IW Series Intelligent IR Windows are all individually transmission checked across the general operating range for an electrical pdm inspector (+35C – +165C). The broad calibration routine enables the IW Series IR Windows to access specific calibration maps which take into account the spectral nature of a typical IR Window transmitter.

No other IR Window manufacturer provides this level of accuracy to thermographers. For more information on IR Window transmission go to our Learning Lab section and select the “Understanding Transmission” Lab.

Is the IW Series Intelligent IR Window flame proof?

NO. Flameproof is a term used when designing hazardous area equipment. The materials used in the construction of the IW Series IR Windows are all flame retardant and certified by Underwritiers Laboratories (UL) to UL94.

Is it important to have a high transmission rate?

It is imperative to understand your IR transmission rates and wavelengths that your IR window works in. The transmission of your IR window is needed to accurately calculate your temperature correction. The IW Series Intelligent IR Windows are all individually tested in a transmission correction chamber to calculate their individual transmission rates. Using RoutePLANNIR™ or the IW Series Installation App it is possible to get these readings on site.

What are the thicknesses of your lens materials?

Our standard crystal thicknesses are:

IW3000 – 2mm (0.08in)
IW4000 – 4mm (0.16in)

Is it important to have a material that provides me with a visual image as well an infra red Image?

The IW Series Intelligent IR Windows are transparent allowing for visual images. Some may argue that you don’t need to see visually however being able to see visually gives you a clear indication of what you are looking at inside the panel. IR Images aren’t always clear and in focus.

Are the IR Windows lenses water soluble?

The crystal lens material is not water soluble.

However, the IW Series has a HydroGARD protective coating to help protect them from all elements. The IW Series Windows all have an IP65 rating.

How do I manually enter material velocity data?

  1. Ensure your UT5000 is powered on.
  2. Press the setup key [SETUP]
  3. Highlight ‘material velocity’ from the list using arrow keys,then press select key [SEL]
  4. Highlight ‘material user defined’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘UD material text’ from the list using arrow keys,then press select key [SEL]
  6. Enter required material name using arrow keys, pressing select key [SEL] after each digit.
  7. When required name is entered scroll to ‘accept’ and press select key [SEL]
  8. Highlight ‘UD material velocity’ from the list using arrow keys, then press select key [SEL]
  9. Enter required material velocity using arrow keys, pressing select key [SEL] after each digit.
  10. When required velocity is entered scroll to ‘accept’ and press select key [SEL]
  11. Press escape key [ESC] to return to front screen.

How do I calibrate my UT5000 after detaching/re-attaching the probe?

  1. Ensure your probe lead is connected to your UT5000.
  2. Power on your UT5000.
  3. Press the setup key [SETUP]
  4. Highlight ‘transducer setup’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘probe zero built in’ from the list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to calibration disc situated on front face of UT5000.
  7. Place probe firmly against calibration disc.
  8. Press select [SEL]

How do I change the alias name for a particular RFID tag?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN]
  4. Press setup key [SETUP]
  5. Highlight ‘tag setup’ from the list using arrow
  6. keys, then press select key [SEL]
  7. Highlight ‘edit tag alias’ from the list using
  8. arrow keys, then press select key [SEL]
  9. Highlight ‘del’ from the list using arrow keys, then press select key [SEL] until previous alias is removed. Enter required tag alias using arrow keys, pressing select key [SEL] after each digit.
  10. When required name is entered scroll to ‘accept’ and press select key [SEL]

How do I manually set the low alarm function for a particular location?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN].
  4. Press alarm key [ALARM].
  5. Highlight ‘set low alarm’ from list using arrow keys, then press select key [SEL].
  6. Enter required minimum material thickness using arrows, pressing select key [SEL] after each digit.
  7. When required thickness is entered scroll to ‘accept’ and press select key [SEL].
  8. Press escape key [ESC] to return to front screen.

How do you take a simple material thickness measurement with the UT5000?

  1. Ensure your UT5000 is powered on.
  2. Press velocity key [VEL]
  3. Using arrow keys select required material velocity from the pre-loaded list [SEL]
  4. Press Frequency key [FREQ]
  5. Highlight ‘single shot’ from list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to material surface.
  7. Place probe against material surface.
  8. Press measure [MEAS]
  9. To save measurement for later use press save key [SAVE]

What is the range of the RFID Scanner on the TC7000 and TC7150?

The range of the RFID scanner on TC7000 and TC7150 is limited to approximately 50mm (2”) although this does also depend somewhat on the tag.

Can we replace the battery in the hazardous area?

The ultra longlife lithium battery pack used in the TC Series infrared cameras is capable of powering the camera continuously for upto 8 hours, should a battery change be required then this must be performed in a non-hazardous location.

Will the TC7000 work only with your SMART IR Windows?

Both the TC7150 and TC7000 will “see” through any IR Window compatible with Longwave infrared imagers. The additional features associated with CorDEX CONNECT and CorDEX SMART IR Windows are an added benefit of using instruments designed as a complimenting system.

You say that TC7150 is compatible with the IW Series SMART IR Windows, what does this mean?

Both TC7000 and TC7150 have onboard 13.5Mhz RFID scanners which means that they can communicate directly with the IW Series SMART IR Windows. The SMART IR Window wirelessly responds with a unique ID code embedded in a chip within the IR Window which enables the camera to download transmission specific data for that IR Window type from the CorDEX Servers.

Once the camera has this data, it automatically tags images taken via the IR Window for later seamless correlation via CorDEX CONNECT database software. The camera also automatically enables complex on-board correction algorithms to remove the error caused by the IR Window itself.

The result, accurate measurements with no more pen and paper attempts at correlating hundreds of IR Window images with the correct location. The combination of TC7000, IW Series SMART IR Windows and CorDEX CONNECT database package takes the load and provides accurate results, every time.

What areas can I enter with an intrinsically safe instrument?

Hazardous areas must be defined by the employer into designated zones and instruments must be certified for those zones. The type of hazardous atmosphere (gas, dust, mining) must be specified and the auto ignition temperature of that zone must be identified with instruments selected that are rated safe for thier temperature.

What else does IECEx Certification Offer?

An instrument complying with ATEX/IECEx will have been rigorously tested not only to ensure it will not generate a spark but also that it is robust enough to maintain that integrity when impacted or subjected to extremes of temperature. An ATEX/IECEx certified instrument will of necessity be much tougher than an equivalent safe area product even if for example the IP rating is similar.

What does Intrinsically Safe Mean?

An intrinsically safe instrument has been designed from the ground up to use low voltage and current together with detailed electronic and mechanical design to elimate any possibility of generating an ignotino source in a hazardous (explosive) area. The instrument must be approved by a notified body to international standards such as ATEX and IECEx. The IEC standard that TC7000 compiles with is IEC EN 60079 -11.

TC7000

What is EXIS?

ECIS is CorDEX’s new Intrinsically Safe battery pack providing Zone 1 Hot Swap technology. The smart EXIS power packs have on-board energy level indication, along with a Bluetooth enabled battery diagnostic station providing you with data relating to your battery health, charge state and much more all via a dedicated PC application.

What is Zone 1 Hot Swappable?

Using the interchangeable, smart battery pack, GENESIS can remain in the hazardous location as long as you require, providing 400 lumens of light for a virtually indefinite period. There is no need to return to the safe area to charge a battery or replace for a new one, with GENESIS Zone 1 Hot Swap technology, you can replace the battery right there, in the hazardous area, as soon as you need to saving you time and money whilst keeping you safe. ATEX and IECEx certified, GENESIS lighting products are rigorously tested to ensure maximum reliability.

What is the CorDEX Energy Optimisation Pack (EOP)

The CorDEX Energy Optimisation Pack (EOP) upgrade is proprietary circuitry and software developed by CorDEX which dynamically adjusts the power provided from the battery pack to the instantaneous power required by the camera resulting in significantly extended camera runtime of up to 3 hours continuous, extended battery life and increase shots per charge.

The EOP upgrade is retro-fittable to ToughPIX II “2nd Flight” cameras.

How long is the warranty on your IR windows?

The IW Series Intelligent IR Windows are guaranteed against any manufacturing defects and for the life of the panel in which they are fitted, they are not guaranteed against damage or misuse.

Who can install and service an IR window?

The IW Series Intelligent IR Window must be installed and serviced only by qualified electrical personnel, in accordance with local safety codes and legislation

What effect do the windows have on the thermal image?

When taking a thermal image, the IR Windows will always absorb some of the infrared radiation emitted by your source. This is where the transmission correction is vital. Using the RoutePLANNIR™, CorDEX CONNECT™ or the IW Series Installation App (for iPhone) you can obtain your correction data quickly and easily whilst on site.

Can your IW Series Windows be used with any IR camera?

YES. The IW Series Windows are designed to be used with ALL IR CAMERA’S. The only consideration is what operating environments and equipment should be used when making your inspections.

Is Your IR window more accurate than the competitions?

The IW Series Intelligent IR Window on its own is not more accurate than any competitor Window. The introduction of the transmission correction data given in RoutePLANNIR™ and on the IW Series Installation App on each individual IW Series Windows allows the user to gain the exact correction data for that window and in turn giving you the user a more accurate reading.

Why is the actual transmission rate so important?

All Infrared windows transmit infrared energy at varying levels, this is known as the transmission rate. The IR Window transmission determines the amount of infrared energy the thermal imager receives and correspondingly, the temperature the camera displays to the thermographer. To be able to calculate the temperature of a component behind an IR Window there are a number of variables for the operator and camera to consider which include:

  • IR Window Transmission
  • Target Emissivity
  • Ambient/Background temperatures
  • Distance

With all of these variables and measurements taken into consideration the camera will use this data to calculate a temperature using a sophisticated algorithm. Without all of these variables it is difficult to get an accurate temperature reading from your target located inside the panel.
The IW Series Intelligent IR Windows are all individually transmission checked across the general operating range for an electrical pdm inspector (+35C – +165C). The broad calibration routine enables the IW Series IR Windows to access specific calibration maps which take into account the spectral nature of a typical IR Window transmitter.

No other IR Window manufacturer provides this level of accuracy to thermographers. For more information on IR Window transmission go to our Learning Lab section and select the “Understanding Transmission” Lab.

Is the IW Series Intelligent IR Window flame proof?

NO. Flameproof is a term used when designing hazardous area equipment. The materials used in the construction of the IW Series IR Windows are all flame retardant and certified by Underwritiers Laboratories (UL) to UL94.

Is it important to have a high transmission rate?

It is imperative to understand your IR transmission rates and wavelengths that your IR window works in. The transmission of your IR window is needed to accurately calculate your temperature correction. The IW Series Intelligent IR Windows are all individually tested in a transmission correction chamber to calculate their individual transmission rates. Using RoutePLANNIR™ or the IW Series Installation App it is possible to get these readings on site.

What are the thicknesses of your lens materials?

Our standard crystal thicknesses are:

IW3000 – 2mm (0.08in)
IW4000 – 4mm (0.16in)

Is it important to have a material that provides me with a visual image as well an infra red Image?

The IW Series Intelligent IR Windows are transparent allowing for visual images. Some may argue that you don’t need to see visually however being able to see visually gives you a clear indication of what you are looking at inside the panel. IR Images aren’t always clear and in focus.

Are the IR Windows lenses water soluble?

The crystal lens material is not water soluble.

However, the IW Series has a HydroGARD protective coating to help protect them from all elements. The IW Series Windows all have an IP65 rating.

How do I manually enter material velocity data?

  1. Ensure your UT5000 is powered on.
  2. Press the setup key [SETUP]
  3. Highlight ‘material velocity’ from the list using arrow keys,then press select key [SEL]
  4. Highlight ‘material user defined’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘UD material text’ from the list using arrow keys,then press select key [SEL]
  6. Enter required material name using arrow keys, pressing select key [SEL] after each digit.
  7. When required name is entered scroll to ‘accept’ and press select key [SEL]
  8. Highlight ‘UD material velocity’ from the list using arrow keys, then press select key [SEL]
  9. Enter required material velocity using arrow keys, pressing select key [SEL] after each digit.
  10. When required velocity is entered scroll to ‘accept’ and press select key [SEL]
  11. Press escape key [ESC] to return to front screen.

How do I calibrate my UT5000 after detaching/re-attaching the probe?

  1. Ensure your probe lead is connected to your UT5000.
  2. Power on your UT5000.
  3. Press the setup key [SETUP]
  4. Highlight ‘transducer setup’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘probe zero built in’ from the list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to calibration disc situated on front face of UT5000.
  7. Place probe firmly against calibration disc.
  8. Press select [SEL]

How do I change the alias name for a particular RFID tag?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN]
  4. Press setup key [SETUP]
  5. Highlight ‘tag setup’ from the list using arrow
  6. keys, then press select key [SEL]
  7. Highlight ‘edit tag alias’ from the list using
  8. arrow keys, then press select key [SEL]
  9. Highlight ‘del’ from the list using arrow keys, then press select key [SEL] until previous alias is removed. Enter required tag alias using arrow keys, pressing select key [SEL] after each digit.
  10. When required name is entered scroll to ‘accept’ and press select key [SEL]

How do I manually set the low alarm function for a particular location?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN].
  4. Press alarm key [ALARM].
  5. Highlight ‘set low alarm’ from list using arrow keys, then press select key [SEL].
  6. Enter required minimum material thickness using arrows, pressing select key [SEL] after each digit.
  7. When required thickness is entered scroll to ‘accept’ and press select key [SEL].
  8. Press escape key [ESC] to return to front screen.

How do you take a simple material thickness measurement with the UT5000?

  1. Ensure your UT5000 is powered on.
  2. Press velocity key [VEL]
  3. Using arrow keys select required material velocity from the pre-loaded list [SEL]
  4. Press Frequency key [FREQ]
  5. Highlight ‘single shot’ from list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to material surface.
  7. Place probe against material surface.
  8. Press measure [MEAS]
  9. To save measurement for later use press save key [SAVE]

What is the range of the RFID Scanner on the TC7000 and TC7150?

The range of the RFID scanner on TC7000 and TC7150 is limited to approximately 50mm (2”) although this does also depend somewhat on the tag.

Can we replace the battery in the hazardous area?

The ultra longlife lithium battery pack used in the TC Series infrared cameras is capable of powering the camera continuously for upto 8 hours, should a battery change be required then this must be performed in a non-hazardous location.

Will the TC7000 work only with your SMART IR Windows?

Both the TC7150 and TC7000 will “see” through any IR Window compatible with Longwave infrared imagers. The additional features associated with CorDEX CONNECT and CorDEX SMART IR Windows are an added benefit of using instruments designed as a complimenting system.

You say that TC7150 is compatible with the IW Series SMART IR Windows, what does this mean?

Both TC7000 and TC7150 have onboard 13.5Mhz RFID scanners which means that they can communicate directly with the IW Series SMART IR Windows. The SMART IR Window wirelessly responds with a unique ID code embedded in a chip within the IR Window which enables the camera to download transmission specific data for that IR Window type from the CorDEX Servers.

Once the camera has this data, it automatically tags images taken via the IR Window for later seamless correlation via CorDEX CONNECT database software. The camera also automatically enables complex on-board correction algorithms to remove the error caused by the IR Window itself.

The result, accurate measurements with no more pen and paper attempts at correlating hundreds of IR Window images with the correct location. The combination of TC7000, IW Series SMART IR Windows and CorDEX CONNECT database package takes the load and provides accurate results, every time.

What areas can I enter with an intrinsically safe instrument?

Hazardous areas must be defined by the employer into designated zones and instruments must be certified for those zones. The type of hazardous atmosphere (gas, dust, mining) must be specified and the auto ignition temperature of that zone must be identified with instruments selected that are rated safe for thier temperature.

What else does IECEx Certification Offer?

An instrument complying with ATEX/IECEx will have been rigorously tested not only to ensure it will not generate a spark but also that it is robust enough to maintain that integrity when impacted or subjected to extremes of temperature. An ATEX/IECEx certified instrument will of necessity be much tougher than an equivalent safe area product even if for example the IP rating is similar.

What does Intrinsically Safe Mean?

An intrinsically safe instrument has been designed from the ground up to use low voltage and current together with detailed electronic and mechanical design to elimate any possibility of generating an ignotino source in a hazardous (explosive) area. The instrument must be approved by a notified body to international standards such as ATEX and IECEx. The IEC standard that TC7000 compiles with is IEC EN 60079 -11.

TC7150

What is EXIS?

ECIS is CorDEX’s new Intrinsically Safe battery pack providing Zone 1 Hot Swap technology. The smart EXIS power packs have on-board energy level indication, along with a Bluetooth enabled battery diagnostic station providing you with data relating to your battery health, charge state and much more all via a dedicated PC application.

What is Zone 1 Hot Swappable?

Using the interchangeable, smart battery pack, GENESIS can remain in the hazardous location as long as you require, providing 400 lumens of light for a virtually indefinite period. There is no need to return to the safe area to charge a battery or replace for a new one, with GENESIS Zone 1 Hot Swap technology, you can replace the battery right there, in the hazardous area, as soon as you need to saving you time and money whilst keeping you safe. ATEX and IECEx certified, GENESIS lighting products are rigorously tested to ensure maximum reliability.

What is the CorDEX Energy Optimisation Pack (EOP)

The CorDEX Energy Optimisation Pack (EOP) upgrade is proprietary circuitry and software developed by CorDEX which dynamically adjusts the power provided from the battery pack to the instantaneous power required by the camera resulting in significantly extended camera runtime of up to 3 hours continuous, extended battery life and increase shots per charge.

The EOP upgrade is retro-fittable to ToughPIX II “2nd Flight” cameras.

How long is the warranty on your IR windows?

The IW Series Intelligent IR Windows are guaranteed against any manufacturing defects and for the life of the panel in which they are fitted, they are not guaranteed against damage or misuse.

Who can install and service an IR window?

The IW Series Intelligent IR Window must be installed and serviced only by qualified electrical personnel, in accordance with local safety codes and legislation

What effect do the windows have on the thermal image?

When taking a thermal image, the IR Windows will always absorb some of the infrared radiation emitted by your source. This is where the transmission correction is vital. Using the RoutePLANNIR™, CorDEX CONNECT™ or the IW Series Installation App (for iPhone) you can obtain your correction data quickly and easily whilst on site.

Can your IW Series Windows be used with any IR camera?

YES. The IW Series Windows are designed to be used with ALL IR CAMERA’S. The only consideration is what operating environments and equipment should be used when making your inspections.

Is Your IR window more accurate than the competitions?

The IW Series Intelligent IR Window on its own is not more accurate than any competitor Window. The introduction of the transmission correction data given in RoutePLANNIR™ and on the IW Series Installation App on each individual IW Series Windows allows the user to gain the exact correction data for that window and in turn giving you the user a more accurate reading.

Why is the actual transmission rate so important?

All Infrared windows transmit infrared energy at varying levels, this is known as the transmission rate. The IR Window transmission determines the amount of infrared energy the thermal imager receives and correspondingly, the temperature the camera displays to the thermographer. To be able to calculate the temperature of a component behind an IR Window there are a number of variables for the operator and camera to consider which include:

  • IR Window Transmission
  • Target Emissivity
  • Ambient/Background temperatures
  • Distance

With all of these variables and measurements taken into consideration the camera will use this data to calculate a temperature using a sophisticated algorithm. Without all of these variables it is difficult to get an accurate temperature reading from your target located inside the panel.
The IW Series Intelligent IR Windows are all individually transmission checked across the general operating range for an electrical pdm inspector (+35C – +165C). The broad calibration routine enables the IW Series IR Windows to access specific calibration maps which take into account the spectral nature of a typical IR Window transmitter.

No other IR Window manufacturer provides this level of accuracy to thermographers. For more information on IR Window transmission go to our Learning Lab section and select the “Understanding Transmission” Lab.

Is the IW Series Intelligent IR Window flame proof?

NO. Flameproof is a term used when designing hazardous area equipment. The materials used in the construction of the IW Series IR Windows are all flame retardant and certified by Underwritiers Laboratories (UL) to UL94.

Is it important to have a high transmission rate?

It is imperative to understand your IR transmission rates and wavelengths that your IR window works in. The transmission of your IR window is needed to accurately calculate your temperature correction. The IW Series Intelligent IR Windows are all individually tested in a transmission correction chamber to calculate their individual transmission rates. Using RoutePLANNIR™ or the IW Series Installation App it is possible to get these readings on site.

What are the thicknesses of your lens materials?

Our standard crystal thicknesses are:

IW3000 – 2mm (0.08in)
IW4000 – 4mm (0.16in)

Is it important to have a material that provides me with a visual image as well an infra red Image?

The IW Series Intelligent IR Windows are transparent allowing for visual images. Some may argue that you don’t need to see visually however being able to see visually gives you a clear indication of what you are looking at inside the panel. IR Images aren’t always clear and in focus.

Are the IR Windows lenses water soluble?

The crystal lens material is not water soluble.

However, the IW Series has a HydroGARD protective coating to help protect them from all elements. The IW Series Windows all have an IP65 rating.

How do I manually enter material velocity data?

  1. Ensure your UT5000 is powered on.
  2. Press the setup key [SETUP]
  3. Highlight ‘material velocity’ from the list using arrow keys,then press select key [SEL]
  4. Highlight ‘material user defined’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘UD material text’ from the list using arrow keys,then press select key [SEL]
  6. Enter required material name using arrow keys, pressing select key [SEL] after each digit.
  7. When required name is entered scroll to ‘accept’ and press select key [SEL]
  8. Highlight ‘UD material velocity’ from the list using arrow keys, then press select key [SEL]
  9. Enter required material velocity using arrow keys, pressing select key [SEL] after each digit.
  10. When required velocity is entered scroll to ‘accept’ and press select key [SEL]
  11. Press escape key [ESC] to return to front screen.

How do I calibrate my UT5000 after detaching/re-attaching the probe?

  1. Ensure your probe lead is connected to your UT5000.
  2. Power on your UT5000.
  3. Press the setup key [SETUP]
  4. Highlight ‘transducer setup’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘probe zero built in’ from the list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to calibration disc situated on front face of UT5000.
  7. Place probe firmly against calibration disc.
  8. Press select [SEL]

How do I change the alias name for a particular RFID tag?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN]
  4. Press setup key [SETUP]
  5. Highlight ‘tag setup’ from the list using arrow
  6. keys, then press select key [SEL]
  7. Highlight ‘edit tag alias’ from the list using
  8. arrow keys, then press select key [SEL]
  9. Highlight ‘del’ from the list using arrow keys, then press select key [SEL] until previous alias is removed. Enter required tag alias using arrow keys, pressing select key [SEL] after each digit.
  10. When required name is entered scroll to ‘accept’ and press select key [SEL]

How do I manually set the low alarm function for a particular location?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN].
  4. Press alarm key [ALARM].
  5. Highlight ‘set low alarm’ from list using arrow keys, then press select key [SEL].
  6. Enter required minimum material thickness using arrows, pressing select key [SEL] after each digit.
  7. When required thickness is entered scroll to ‘accept’ and press select key [SEL].
  8. Press escape key [ESC] to return to front screen.

How do you take a simple material thickness measurement with the UT5000?

  1. Ensure your UT5000 is powered on.
  2. Press velocity key [VEL]
  3. Using arrow keys select required material velocity from the pre-loaded list [SEL]
  4. Press Frequency key [FREQ]
  5. Highlight ‘single shot’ from list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to material surface.
  7. Place probe against material surface.
  8. Press measure [MEAS]
  9. To save measurement for later use press save key [SAVE]

What is the range of the RFID Scanner on the TC7000 and TC7150?

The range of the RFID scanner on TC7000 and TC7150 is limited to approximately 50mm (2”) although this does also depend somewhat on the tag.

Can we replace the battery in the hazardous area?

The ultra longlife lithium battery pack used in the TC Series infrared cameras is capable of powering the camera continuously for upto 8 hours, should a battery change be required then this must be performed in a non-hazardous location.

Will the TC7000 work only with your SMART IR Windows?

Both the TC7150 and TC7000 will “see” through any IR Window compatible with Longwave infrared imagers. The additional features associated with CorDEX CONNECT and CorDEX SMART IR Windows are an added benefit of using instruments designed as a complimenting system.

You say that TC7150 is compatible with the IW Series SMART IR Windows, what does this mean?

Both TC7000 and TC7150 have onboard 13.5Mhz RFID scanners which means that they can communicate directly with the IW Series SMART IR Windows. The SMART IR Window wirelessly responds with a unique ID code embedded in a chip within the IR Window which enables the camera to download transmission specific data for that IR Window type from the CorDEX Servers.

Once the camera has this data, it automatically tags images taken via the IR Window for later seamless correlation via CorDEX CONNECT database software. The camera also automatically enables complex on-board correction algorithms to remove the error caused by the IR Window itself.

The result, accurate measurements with no more pen and paper attempts at correlating hundreds of IR Window images with the correct location. The combination of TC7000, IW Series SMART IR Windows and CorDEX CONNECT database package takes the load and provides accurate results, every time.

What areas can I enter with an intrinsically safe instrument?

Hazardous areas must be defined by the employer into designated zones and instruments must be certified for those zones. The type of hazardous atmosphere (gas, dust, mining) must be specified and the auto ignition temperature of that zone must be identified with instruments selected that are rated safe for thier temperature.

What else does IECEx Certification Offer?

An instrument complying with ATEX/IECEx will have been rigorously tested not only to ensure it will not generate a spark but also that it is robust enough to maintain that integrity when impacted or subjected to extremes of temperature. An ATEX/IECEx certified instrument will of necessity be much tougher than an equivalent safe area product even if for example the IP rating is similar.

What does Intrinsically Safe Mean?

An intrinsically safe instrument has been designed from the ground up to use low voltage and current together with detailed electronic and mechanical design to elimate any possibility of generating an ignotino source in a hazardous (explosive) area. The instrument must be approved by a notified body to international standards such as ATEX and IECEx. The IEC standard that TC7000 compiles with is IEC EN 60079 -11.

ToughPIX II

What is EXIS?

ECIS is CorDEX’s new Intrinsically Safe battery pack providing Zone 1 Hot Swap technology. The smart EXIS power packs have on-board energy level indication, along with a Bluetooth enabled battery diagnostic station providing you with data relating to your battery health, charge state and much more all via a dedicated PC application.

What is Zone 1 Hot Swappable?

Using the interchangeable, smart battery pack, GENESIS can remain in the hazardous location as long as you require, providing 400 lumens of light for a virtually indefinite period. There is no need to return to the safe area to charge a battery or replace for a new one, with GENESIS Zone 1 Hot Swap technology, you can replace the battery right there, in the hazardous area, as soon as you need to saving you time and money whilst keeping you safe. ATEX and IECEx certified, GENESIS lighting products are rigorously tested to ensure maximum reliability.

What is the CorDEX Energy Optimisation Pack (EOP)

The CorDEX Energy Optimisation Pack (EOP) upgrade is proprietary circuitry and software developed by CorDEX which dynamically adjusts the power provided from the battery pack to the instantaneous power required by the camera resulting in significantly extended camera runtime of up to 3 hours continuous, extended battery life and increase shots per charge.

The EOP upgrade is retro-fittable to ToughPIX II “2nd Flight” cameras.

How long is the warranty on your IR windows?

The IW Series Intelligent IR Windows are guaranteed against any manufacturing defects and for the life of the panel in which they are fitted, they are not guaranteed against damage or misuse.

Who can install and service an IR window?

The IW Series Intelligent IR Window must be installed and serviced only by qualified electrical personnel, in accordance with local safety codes and legislation

What effect do the windows have on the thermal image?

When taking a thermal image, the IR Windows will always absorb some of the infrared radiation emitted by your source. This is where the transmission correction is vital. Using the RoutePLANNIR™, CorDEX CONNECT™ or the IW Series Installation App (for iPhone) you can obtain your correction data quickly and easily whilst on site.

Can your IW Series Windows be used with any IR camera?

YES. The IW Series Windows are designed to be used with ALL IR CAMERA’S. The only consideration is what operating environments and equipment should be used when making your inspections.

Is Your IR window more accurate than the competitions?

The IW Series Intelligent IR Window on its own is not more accurate than any competitor Window. The introduction of the transmission correction data given in RoutePLANNIR™ and on the IW Series Installation App on each individual IW Series Windows allows the user to gain the exact correction data for that window and in turn giving you the user a more accurate reading.

Why is the actual transmission rate so important?

All Infrared windows transmit infrared energy at varying levels, this is known as the transmission rate. The IR Window transmission determines the amount of infrared energy the thermal imager receives and correspondingly, the temperature the camera displays to the thermographer. To be able to calculate the temperature of a component behind an IR Window there are a number of variables for the operator and camera to consider which include:

  • IR Window Transmission
  • Target Emissivity
  • Ambient/Background temperatures
  • Distance

With all of these variables and measurements taken into consideration the camera will use this data to calculate a temperature using a sophisticated algorithm. Without all of these variables it is difficult to get an accurate temperature reading from your target located inside the panel.
The IW Series Intelligent IR Windows are all individually transmission checked across the general operating range for an electrical pdm inspector (+35C – +165C). The broad calibration routine enables the IW Series IR Windows to access specific calibration maps which take into account the spectral nature of a typical IR Window transmitter.

No other IR Window manufacturer provides this level of accuracy to thermographers. For more information on IR Window transmission go to our Learning Lab section and select the “Understanding Transmission” Lab.

Is the IW Series Intelligent IR Window flame proof?

NO. Flameproof is a term used when designing hazardous area equipment. The materials used in the construction of the IW Series IR Windows are all flame retardant and certified by Underwritiers Laboratories (UL) to UL94.

Is it important to have a high transmission rate?

It is imperative to understand your IR transmission rates and wavelengths that your IR window works in. The transmission of your IR window is needed to accurately calculate your temperature correction. The IW Series Intelligent IR Windows are all individually tested in a transmission correction chamber to calculate their individual transmission rates. Using RoutePLANNIR™ or the IW Series Installation App it is possible to get these readings on site.

What are the thicknesses of your lens materials?

Our standard crystal thicknesses are:

IW3000 – 2mm (0.08in)
IW4000 – 4mm (0.16in)

Is it important to have a material that provides me with a visual image as well an infra red Image?

The IW Series Intelligent IR Windows are transparent allowing for visual images. Some may argue that you don’t need to see visually however being able to see visually gives you a clear indication of what you are looking at inside the panel. IR Images aren’t always clear and in focus.

Are the IR Windows lenses water soluble?

The crystal lens material is not water soluble.

However, the IW Series has a HydroGARD protective coating to help protect them from all elements. The IW Series Windows all have an IP65 rating.

How do I manually enter material velocity data?

  1. Ensure your UT5000 is powered on.
  2. Press the setup key [SETUP]
  3. Highlight ‘material velocity’ from the list using arrow keys,then press select key [SEL]
  4. Highlight ‘material user defined’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘UD material text’ from the list using arrow keys,then press select key [SEL]
  6. Enter required material name using arrow keys, pressing select key [SEL] after each digit.
  7. When required name is entered scroll to ‘accept’ and press select key [SEL]
  8. Highlight ‘UD material velocity’ from the list using arrow keys, then press select key [SEL]
  9. Enter required material velocity using arrow keys, pressing select key [SEL] after each digit.
  10. When required velocity is entered scroll to ‘accept’ and press select key [SEL]
  11. Press escape key [ESC] to return to front screen.

How do I calibrate my UT5000 after detaching/re-attaching the probe?

  1. Ensure your probe lead is connected to your UT5000.
  2. Power on your UT5000.
  3. Press the setup key [SETUP]
  4. Highlight ‘transducer setup’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘probe zero built in’ from the list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to calibration disc situated on front face of UT5000.
  7. Place probe firmly against calibration disc.
  8. Press select [SEL]

How do I change the alias name for a particular RFID tag?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN]
  4. Press setup key [SETUP]
  5. Highlight ‘tag setup’ from the list using arrow
  6. keys, then press select key [SEL]
  7. Highlight ‘edit tag alias’ from the list using
  8. arrow keys, then press select key [SEL]
  9. Highlight ‘del’ from the list using arrow keys, then press select key [SEL] until previous alias is removed. Enter required tag alias using arrow keys, pressing select key [SEL] after each digit.
  10. When required name is entered scroll to ‘accept’ and press select key [SEL]

How do I manually set the low alarm function for a particular location?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN].
  4. Press alarm key [ALARM].
  5. Highlight ‘set low alarm’ from list using arrow keys, then press select key [SEL].
  6. Enter required minimum material thickness using arrows, pressing select key [SEL] after each digit.
  7. When required thickness is entered scroll to ‘accept’ and press select key [SEL].
  8. Press escape key [ESC] to return to front screen.

How do you take a simple material thickness measurement with the UT5000?

  1. Ensure your UT5000 is powered on.
  2. Press velocity key [VEL]
  3. Using arrow keys select required material velocity from the pre-loaded list [SEL]
  4. Press Frequency key [FREQ]
  5. Highlight ‘single shot’ from list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to material surface.
  7. Place probe against material surface.
  8. Press measure [MEAS]
  9. To save measurement for later use press save key [SAVE]

What is the range of the RFID Scanner on the TC7000 and TC7150?

The range of the RFID scanner on TC7000 and TC7150 is limited to approximately 50mm (2”) although this does also depend somewhat on the tag.

Can we replace the battery in the hazardous area?

The ultra longlife lithium battery pack used in the TC Series infrared cameras is capable of powering the camera continuously for upto 8 hours, should a battery change be required then this must be performed in a non-hazardous location.

Will the TC7000 work only with your SMART IR Windows?

Both the TC7150 and TC7000 will “see” through any IR Window compatible with Longwave infrared imagers. The additional features associated with CorDEX CONNECT and CorDEX SMART IR Windows are an added benefit of using instruments designed as a complimenting system.

You say that TC7150 is compatible with the IW Series SMART IR Windows, what does this mean?

Both TC7000 and TC7150 have onboard 13.5Mhz RFID scanners which means that they can communicate directly with the IW Series SMART IR Windows. The SMART IR Window wirelessly responds with a unique ID code embedded in a chip within the IR Window which enables the camera to download transmission specific data for that IR Window type from the CorDEX Servers.

Once the camera has this data, it automatically tags images taken via the IR Window for later seamless correlation via CorDEX CONNECT database software. The camera also automatically enables complex on-board correction algorithms to remove the error caused by the IR Window itself.

The result, accurate measurements with no more pen and paper attempts at correlating hundreds of IR Window images with the correct location. The combination of TC7000, IW Series SMART IR Windows and CorDEX CONNECT database package takes the load and provides accurate results, every time.

What areas can I enter with an intrinsically safe instrument?

Hazardous areas must be defined by the employer into designated zones and instruments must be certified for those zones. The type of hazardous atmosphere (gas, dust, mining) must be specified and the auto ignition temperature of that zone must be identified with instruments selected that are rated safe for thier temperature.

What else does IECEx Certification Offer?

An instrument complying with ATEX/IECEx will have been rigorously tested not only to ensure it will not generate a spark but also that it is robust enough to maintain that integrity when impacted or subjected to extremes of temperature. An ATEX/IECEx certified instrument will of necessity be much tougher than an equivalent safe area product even if for example the IP rating is similar.

What does Intrinsically Safe Mean?

An intrinsically safe instrument has been designed from the ground up to use low voltage and current together with detailed electronic and mechanical design to elimate any possibility of generating an ignotino source in a hazardous (explosive) area. The instrument must be approved by a notified body to international standards such as ATEX and IECEx. The IEC standard that TC7000 compiles with is IEC EN 60079 -11.

UT5000

What is EXIS?

ECIS is CorDEX’s new Intrinsically Safe battery pack providing Zone 1 Hot Swap technology. The smart EXIS power packs have on-board energy level indication, along with a Bluetooth enabled battery diagnostic station providing you with data relating to your battery health, charge state and much more all via a dedicated PC application.

What is Zone 1 Hot Swappable?

Using the interchangeable, smart battery pack, GENESIS can remain in the hazardous location as long as you require, providing 400 lumens of light for a virtually indefinite period. There is no need to return to the safe area to charge a battery or replace for a new one, with GENESIS Zone 1 Hot Swap technology, you can replace the battery right there, in the hazardous area, as soon as you need to saving you time and money whilst keeping you safe. ATEX and IECEx certified, GENESIS lighting products are rigorously tested to ensure maximum reliability.

What is the CorDEX Energy Optimisation Pack (EOP)

The CorDEX Energy Optimisation Pack (EOP) upgrade is proprietary circuitry and software developed by CorDEX which dynamically adjusts the power provided from the battery pack to the instantaneous power required by the camera resulting in significantly extended camera runtime of up to 3 hours continuous, extended battery life and increase shots per charge.

The EOP upgrade is retro-fittable to ToughPIX II “2nd Flight” cameras.

How long is the warranty on your IR windows?

The IW Series Intelligent IR Windows are guaranteed against any manufacturing defects and for the life of the panel in which they are fitted, they are not guaranteed against damage or misuse.

Who can install and service an IR window?

The IW Series Intelligent IR Window must be installed and serviced only by qualified electrical personnel, in accordance with local safety codes and legislation

What effect do the windows have on the thermal image?

When taking a thermal image, the IR Windows will always absorb some of the infrared radiation emitted by your source. This is where the transmission correction is vital. Using the RoutePLANNIR™, CorDEX CONNECT™ or the IW Series Installation App (for iPhone) you can obtain your correction data quickly and easily whilst on site.

Can your IW Series Windows be used with any IR camera?

YES. The IW Series Windows are designed to be used with ALL IR CAMERA’S. The only consideration is what operating environments and equipment should be used when making your inspections.

Is Your IR window more accurate than the competitions?

The IW Series Intelligent IR Window on its own is not more accurate than any competitor Window. The introduction of the transmission correction data given in RoutePLANNIR™ and on the IW Series Installation App on each individual IW Series Windows allows the user to gain the exact correction data for that window and in turn giving you the user a more accurate reading.

Why is the actual transmission rate so important?

All Infrared windows transmit infrared energy at varying levels, this is known as the transmission rate. The IR Window transmission determines the amount of infrared energy the thermal imager receives and correspondingly, the temperature the camera displays to the thermographer. To be able to calculate the temperature of a component behind an IR Window there are a number of variables for the operator and camera to consider which include:

  • IR Window Transmission
  • Target Emissivity
  • Ambient/Background temperatures
  • Distance

With all of these variables and measurements taken into consideration the camera will use this data to calculate a temperature using a sophisticated algorithm. Without all of these variables it is difficult to get an accurate temperature reading from your target located inside the panel.
The IW Series Intelligent IR Windows are all individually transmission checked across the general operating range for an electrical pdm inspector (+35C – +165C). The broad calibration routine enables the IW Series IR Windows to access specific calibration maps which take into account the spectral nature of a typical IR Window transmitter.

No other IR Window manufacturer provides this level of accuracy to thermographers. For more information on IR Window transmission go to our Learning Lab section and select the “Understanding Transmission” Lab.

Is the IW Series Intelligent IR Window flame proof?

NO. Flameproof is a term used when designing hazardous area equipment. The materials used in the construction of the IW Series IR Windows are all flame retardant and certified by Underwritiers Laboratories (UL) to UL94.

Is it important to have a high transmission rate?

It is imperative to understand your IR transmission rates and wavelengths that your IR window works in. The transmission of your IR window is needed to accurately calculate your temperature correction. The IW Series Intelligent IR Windows are all individually tested in a transmission correction chamber to calculate their individual transmission rates. Using RoutePLANNIR™ or the IW Series Installation App it is possible to get these readings on site.

What are the thicknesses of your lens materials?

Our standard crystal thicknesses are:

IW3000 – 2mm (0.08in)
IW4000 – 4mm (0.16in)

Is it important to have a material that provides me with a visual image as well an infra red Image?

The IW Series Intelligent IR Windows are transparent allowing for visual images. Some may argue that you don’t need to see visually however being able to see visually gives you a clear indication of what you are looking at inside the panel. IR Images aren’t always clear and in focus.

Are the IR Windows lenses water soluble?

The crystal lens material is not water soluble.

However, the IW Series has a HydroGARD protective coating to help protect them from all elements. The IW Series Windows all have an IP65 rating.

How do I manually enter material velocity data?

  1. Ensure your UT5000 is powered on.
  2. Press the setup key [SETUP]
  3. Highlight ‘material velocity’ from the list using arrow keys,then press select key [SEL]
  4. Highlight ‘material user defined’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘UD material text’ from the list using arrow keys,then press select key [SEL]
  6. Enter required material name using arrow keys, pressing select key [SEL] after each digit.
  7. When required name is entered scroll to ‘accept’ and press select key [SEL]
  8. Highlight ‘UD material velocity’ from the list using arrow keys, then press select key [SEL]
  9. Enter required material velocity using arrow keys, pressing select key [SEL] after each digit.
  10. When required velocity is entered scroll to ‘accept’ and press select key [SEL]
  11. Press escape key [ESC] to return to front screen.

How do I calibrate my UT5000 after detaching/re-attaching the probe?

  1. Ensure your probe lead is connected to your UT5000.
  2. Power on your UT5000.
  3. Press the setup key [SETUP]
  4. Highlight ‘transducer setup’ from the list using arrow keys, then press select key [SEL]
  5. Highlight ‘probe zero built in’ from the list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to calibration disc situated on front face of UT5000.
  7. Place probe firmly against calibration disc.
  8. Press select [SEL]

How do I change the alias name for a particular RFID tag?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN]
  4. Press setup key [SETUP]
  5. Highlight ‘tag setup’ from the list using arrow
  6. keys, then press select key [SEL]
  7. Highlight ‘edit tag alias’ from the list using
  8. arrow keys, then press select key [SEL]
  9. Highlight ‘del’ from the list using arrow keys, then press select key [SEL] until previous alias is removed. Enter required tag alias using arrow keys, pressing select key [SEL] after each digit.
  10. When required name is entered scroll to ‘accept’ and press select key [SEL]

How do I manually set the low alarm function for a particular location?

  1. Ensure your UT5000 is powered on.
  2. Place UT5000 within range of RFID Tag.
  3. Press the RFID scan key [SCAN].
  4. Press alarm key [ALARM].
  5. Highlight ‘set low alarm’ from list using arrow keys, then press select key [SEL].
  6. Enter required minimum material thickness using arrows, pressing select key [SEL] after each digit.
  7. When required thickness is entered scroll to ‘accept’ and press select key [SEL].
  8. Press escape key [ESC] to return to front screen.

How do you take a simple material thickness measurement with the UT5000?

  1. Ensure your UT5000 is powered on.
  2. Press velocity key [VEL]
  3. Using arrow keys select required material velocity from the pre-loaded list [SEL]
  4. Press Frequency key [FREQ]
  5. Highlight ‘single shot’ from list using arrow keys, then press select key [SEL]
  6. Apply couplant gel to material surface.
  7. Place probe against material surface.
  8. Press measure [MEAS]
  9. To save measurement for later use press save key [SAVE]

What is the range of the RFID Scanner on the TC7000 and TC7150?

The range of the RFID scanner on TC7000 and TC7150 is limited to approximately 50mm (2”) although this does also depend somewhat on the tag.

Can we replace the battery in the hazardous area?

The ultra longlife lithium battery pack used in the TC Series infrared cameras is capable of powering the camera continuously for upto 8 hours, should a battery change be required then this must be performed in a non-hazardous location.

Will the TC7000 work only with your SMART IR Windows?

Both the TC7150 and TC7000 will “see” through any IR Window compatible with Longwave infrared imagers. The additional features associated with CorDEX CONNECT and CorDEX SMART IR Windows are an added benefit of using instruments designed as a complimenting system.

You say that TC7150 is compatible with the IW Series SMART IR Windows, what does this mean?

Both TC7000 and TC7150 have onboard 13.5Mhz RFID scanners which means that they can communicate directly with the IW Series SMART IR Windows. The SMART IR Window wirelessly responds with a unique ID code embedded in a chip within the IR Window which enables the camera to download transmission specific data for that IR Window type from the CorDEX Servers.

Once the camera has this data, it automatically tags images taken via the IR Window for later seamless correlation via CorDEX CONNECT database software. The camera also automatically enables complex on-board correction algorithms to remove the error caused by the IR Window itself.

The result, accurate measurements with no more pen and paper attempts at correlating hundreds of IR Window images with the correct location. The combination of TC7000, IW Series SMART IR Windows and CorDEX CONNECT database package takes the load and provides accurate results, every time.

What areas can I enter with an intrinsically safe instrument?

Hazardous areas must be defined by the employer into designated zones and instruments must be certified for those zones. The type of hazardous atmosphere (gas, dust, mining) must be specified and the auto ignition temperature of that zone must be identified with instruments selected that are rated safe for thier temperature.

What else does IECEx Certification Offer?

An instrument complying with ATEX/IECEx will have been rigorously tested not only to ensure it will not generate a spark but also that it is robust enough to maintain that integrity when impacted or subjected to extremes of temperature. An ATEX/IECEx certified instrument will of necessity be much tougher than an equivalent safe area product even if for example the IP rating is similar.

What does Intrinsically Safe Mean?

An intrinsically safe instrument has been designed from the ground up to use low voltage and current together with detailed electronic and mechanical design to elimate any possibility of generating an ignotino source in a hazardous (explosive) area. The instrument must be approved by a notified body to international standards such as ATEX and IECEx. The IEC standard that TC7000 compiles with is IEC EN 60079 -11.